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BRIGHTFOX Highlights 2019
As we are preparing for an exciting 2020, it’s good to reflect on what the past year has given us. The goals we’ve reached, the steps we’ve taken, the lessons we’ve learned but most importantly: the feeling of joy and satisfaction this year has brought has made 2019 one of…
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Optimize Customer Service with Salesforce Field Service Lightning
In my previous blog “Why Salesforce Service Cloud makes heroes” I talked about the strengths of the platform and briefly…
[Recording] Salesforce Reports & Dashboards 2019
Help! My data doesn’t speak to me! Do you get frustrated when you have so much invested in Salesforce and…
Creating brand advocates with a customer centric approach
Hold up! This blog is a continuation from the blog “A customer centric approach, service in real time” which you…
