One Integrated Global Customer Creation Solution
August 4th, 2020
Explore Manufacturing Cloud features that help you gain deep visibility into your business.
Build better experiences throughout the manufacturing supply chain. Do it by integrating and optimising data and processes across sales, IT, service – in the service centre and in the field – and more.
Features
Sales agreements
Drive account transparency with a consolidated view of every agreement.
It’s easy to collaborate and manage relationships when you have an accurate, single source of truth. Sales agreements surface data housed in ERP or order management systems, while combining the terms negotiated with your customer. You can view planned volumes and revenues next to actuals and even define your own custom, time-phased metrics for a complete view of the customer relationship.
Account-based forecasting
Create more accurate forecasts with a unified view.
With a unified forecast, your planning, sales, finance, and operations teams can collaborate in real time to develop faster, more accurate forecasts across new opportunities and run-rate business sales agreements. And because no two businesses are alike, you can also easily define a forecast algorithm, based on the metrics and inputs that reflect your business with Formula Builder.
CRM for manufacturing
Extend the value of Sales Cloud & Service Cloud for a unified view of customer activity.
Drive predictable business growth by proactively managing your customer relationships. With real-time visibility into the sales process, key account activity, and service issues, your teams are better equipped to respond to changing customer dynamics.
Products
Community cloud for manufacturing
Accelerate planning with transparent, digital collaboration.
By incorporating Community Cloud, you can extend the real-time visibility and collaboration tools in Manufacturing Cloud to your customers and channel partners. So you can reduce latency in the planning process and improve the overall accuracy of your forecasts.
Einstein analytics for manufacturing
Surface actionable business insights with the customizable platform.
Einstein Analytics extends the power of Manufacturing Cloud by infusing intelligent insights, predictions, and recommendations into your day-to-day operations. With a fully customizable platform, executives and account teams can discover insights into sales agreement compliance, account health, pricing, and product performance.
Connect front office to back office
Ensure a real-time, accurate view of account activity.
The ERP connectors and templates in the MuleSoft Anypoint Platform make it easy to capture order information from your ERP or order management systems. You can reduce integration complexity while unifying your back office.
Reference cases
Salesforce Audit & Lightning Experience
January 3rd, 2018
Sales & Marketing Efficiency
December 4th, 2017
Download whitepapers
MFG Digital B2B Commerce
Reimagining Digital transformation in the MFG industry
Deliver predictability and transparency across your eco system
The Manufacturing Cloud datasheet
How Sales and operation teams can help overcome unpredictability
Customer 360 guide for discrete manufacturing
Want to know more about our manufacturing services?
Content corner
Top efficiency by centralising data: how APH Group reached their goals
Optimising sales, service and business processes in ten different countries: that is the main goal of APH Group. APH Group distributes, installs and services agricultural machinery in more than ten countries worldwide. Operating in so many countries brings challenges, as each country has its own working methods, systems and culture.…
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