Salesforce Automation and CRM for Professional Services

Build and support thriving communities with Professional Services Solutions from Salesforce.

Today’s customers demand a seamless customer experience through any channel. There’ s a radical shift in business models and digital transformation is accelerating with rapid adoption of e-commerce, virtual communication tools and hybrid work. Emerging new technologies such as AI and automation are causing companies to abundantly adopt a data-driven strategy to stay competitive.

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    Adapt or risk disruption.

    To compete in a technology-driven market it’s time to say goodbye to data silos and legacy tools. To improve marketing and align sales and service delivery, top businesses in professional services use CRM software.

    CRM tools automate processes, provide data insights and empower smarter decision-making. Your organization will become more agile and streamlined.

    Partner with BRIGHTFOX and find new ways to connect and manage relationships with clients.

    Through a result-driven, agile and above all fun collaboration, BRIGHTFOX helps your company unlock the full power of the Salesforce platform. Become a member of our partner ecosystem and get access to our experts.

    A BRIGHTFOX partnership will enable you to:

    Focus on your customer

    Customers have high expectations of your business. Armed with a shared view of each customer, your teams can unite and deliver high quality.

    Empower your employees

    Give your employees the tools to deliver better customer experiences. They will stronger and connect better with each other and the apps they use on a daily basis.

    Build meaningful relationships with your customers

    Adopt a uniform view of your customer experience and make sure it’s easy, intuitive and outstanding across all channels.

    Reach your goals faster with the right tools.

    The Salesforce platform enables you to share and access crucial real-time data. Make smarter, faster and customer-centric decisions.

    Fully unlock all your data with Mulesoft

    Salesforce Einstein Analytics Logo

    Make data-driven decisions with Einstein AI

    Visualize and analyze data with Tableau

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    Automate business processes with Platform

    Experiences of business leaders from the field of professional services:

    say digital transformation is sped up since 2019

    say expanding key accounts is critical to drive company growth

    say relationships with clients have to be strong

    say you have to be a trusted advisor to your clients

    agree that their business KPI’s don’t reflect the digital era we are operating in

    plans to allow working from home

    Content corner

    HCS case - de vraag achter de vragen van HCS

    The question behind the questions of HCS.

    BRIGHTFOX answered HCS’s question with a hundred new questions – and got the answers that really helped this organization move forward. Quick wins: One-day assessment leads to better quotation In-depth knowledge prevents surprises Flexible approach leaves room for learning effects HCS is the service provider for everything that has to…
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