Automated and solid customer journeys with Salesforce and Pardot
January 12th, 2022
Build and support thriving communities with Professional Services Solutions from Salesforce.
Today’s customers demand a seamless customer experience through any channel. There’ s a radical shift in business models and digital transformation is accelerating with rapid adoption of e-commerce, virtual communication tools and hybrid work. Emerging new technologies such as AI and automation are causing companies to abundantly adopt a data-driven strategy to stay competitive.
Adapt or risk disruption.
To compete in a technology-driven market it’s time to say goodbye to data silos and legacy tools. To improve marketing and align sales and service delivery, top businesses in professional services use CRM software.
CRM tools automate processes, provide data insights and empower smarter decision-making. Your organization will become more agile and streamlined.
Partner with BRIGHTFOX and find new ways to connect and manage relationships with clients.
Through a result-driven, agile and above all fun collaboration, BRIGHTFOX helps your company unlock the full power of the Salesforce platform. Become a member of our partner ecosystem and get access to our experts.
A BRIGHTFOX partnership will enable you to:
Focus on your customer
Customers have high expectations of your business. Armed with a shared view of each customer, your teams can unite and deliver high quality.
Empower your employees
Give your employees the tools to deliver better customer experiences. They will stronger and connect better with each other and the apps they use on a daily basis.
Build meaningful relationships with your customers
Adopt a uniform view of your customer experience and make sure it’s easy, intuitive and outstanding across all channels.
Reach your goals faster with the right tools.
The Salesforce platform enables you to share and access crucial real-time data. Make smarter, faster and customer-centric decisions.
Fully unlock all your data with Mulesoft
Make data-driven decisions with Einstein AI
Visualize and analyze data with Tableau
Automate business processes with Platform
Reference cases
Automating processes with a (SAAS) Partner Relationship Management platform
February 18th, 2020
Driving efficiency with automated marketing processes
October 3rd, 2019
First class customer support with Service & Community Cloud
September 30th, 2019
Experiences of business leaders from the field of professional services:
say digital transformation is sped up since 2019
say expanding key accounts is critical to drive company growth
say relationships with clients have to be strong
say you have to be a trusted advisor to your clients
agree that their business KPI’s don’t reflect the digital era we are operating in
plans to allow working from home
Content corner
Top 10 Salesforce Summer’23 Release features cheat sheet
In June 2023 we had another Salesforce Summer Release. And at Brightfox we have a habit of organizing a webinar each release with the top 10 most relevant features for you! In case you missed that, rewatch the full webinar here. But to save you some time we also have…
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Enhanced Domains will be the new default in your org
With the new release of Spring ’23, Salesforce is enforcing “Enhanced Domains”. This was necessary because of the way most…
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