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Community Cloud

Transform the way you engage partners, customers and employees.

Salesforce Community Cloud connects and collaborates with your customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. The ability to share information in-and-between departments in one place and tracking social activities increases your company’s employee productivity and success.

Build

Customers can create and escalate support cases. Partners can update opportunities and qualify leads. Employees can access and share files.

Connect

Help your customers help themselves and help your agents work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.

Grow

Accelerate your sales channels by connecting directly with resellers, distributors, and partners.

Empower

Drive employee productivity and engagement with internal, branded communities.

Customer Cases

One Integrated Global Customer Creation Solution

Creating a 360 view of the customer with Salesforce Sales Cloud and Community Cloud

Promoting collaboration, higher-quality leads, and sales growth at James Hardie

Become a more decisive, customer- and employee-friendly service organisation

Get in touch

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