Community Cloud

Transform the way you engage partners, customers and employees.

Salesforce Community Cloud connects and collaborates with your customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. The ability to share information in-and-between departments in one place and tracking social activities increases your company’s employee productivity and success.


Customers can create and escalate support cases. Partners can update opportunities and qualify leads. Employees can access and share files.


Help your customers help themselves and help your agents work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.


Accelerate your sales channels by connecting directly with resellers, distributors, and partners.


Drive employee productivity and engagement with internal, branded communities.

Customer Cases

Exact Customer Success process excellence

ENGIE manages their projects and workorders with Field Service Lightning

One Integrated Global Customer Creation Solution

Creating a 360 view of the customer with Salesforce Sales Cloud and Community Cloud

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