Strategy

Reach your goals with Salesforce

Roadmap

The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.

Customer Roadmap Highlights:

  • Create a Business Case / ROI KPI’s
  • Assess the company maturity level
  • Define project scope and improvement areas

Architecture

Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.

Architectural Analysis Highlights:

  • Design a Company Architecture
  • Share Implementation and Integration best-practices
  • Define the Salesforce Datamodel

Optimization

The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.

Process Optimization Highlights:

  • Define Optimization areas and Quick-wins
  • Suggest optimized business processes to support your organization
  • Measure customer feedback for further enhancement

Content corner

ISO certification brightfox

BRIGHTFOX is now
ISO/IEC 27001:2017 certified

Uncategorized
We are very proud to announce that as of May 11, 2021 we are ISO/IEC 27001:2017 certified! After an intense period of preparations during which we evaluated processes within different departments (sales, project management, HR, accounting,…), this certification allows us to offer our customers the most advanced guarantees for the…
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More news

Joining our forces: BRIGHTFOX becomes a proud member of SPIRE

Salesforce
Salesforce is without a doubt the world’s leading CRM solution and Salesforce continues to grow strongly. To position ourselves more…
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Salesforce requires multi-factor authentication, do you need to take action?

Salesforce
Data Security breaches are flooding the news and the costs of these incidents worldwide are running in the trillions of…
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BRIGHTFOX supports sustainability initiative by “Natuurpunt”

Events, Salesforce
As a tech company, BRIGHTFOX knows it has a responsibility go get involved in initiatives that work towards a sustainable…
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