Strategy

Reach your goals with Salesforce

Roadmap

The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.

Customer Roadmap Highlights:

  • Create a Business Case / ROI KPI’s
  • Assess the company maturity level
  • Define project scope and improvement areas

Architecture

Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.

Architectural Analysis Highlights:

  • Design a Company Architecture
  • Share Implementation and Integration best-practices
  • Define the Salesforce Datamodel

Optimization

The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.

Process Optimization Highlights:

  • Define Optimization areas and Quick-wins
  • Suggest optimized business processes to support your organization
  • Measure customer feedback for further enhancement

Content corner

Top 10 Salesforce Summer’23 Release features cheat sheet

Events, Releases
In June 2023 we had another Salesforce Summer Release. And at Brightfox we have a habit of organizing a webinar each release with the top 10 most relevant features for you! In case you missed that, rewatch the full webinar here. But to save you some time we also have…
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Einstein GPT – The world’s first generative AI CRM technology

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A new era is upon us The new buzzword today is ChatGPT with its supporters and critics all having an…
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Salesforce Spring '23 Release top 5 updates

The top 5 Salesforce Spring’23 updates cheat sheet

Events, Releases
Last month, during our release webinar, we gave you a helpful overview of the new features of the Salesforce Spring’23…
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Uitgebreide domeinen Salesforce

Enhanced Domains will be the new default in your org

Releases, Salesforce
With the new release of Spring ’23, Salesforce is enforcing “Enhanced Domains”. This was necessary because of the way most…
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