Strategy

Reach your goals with Salesforce

Roadmap

The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.

Customer Roadmap Highlights:

  • Create a Business Case / ROI KPI’s
  • Assess the company maturity level
  • Define project scope and improvement areas

Architecture

Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.

Architectural Analysis Highlights:

  • Design a Company Architecture
  • Share Implementation and Integration best-practices
  • Define the Salesforce Datamodel

Optimization

The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.

Process Optimization Highlights:

  • Define Optimization areas and Quick-wins
  • Suggest optimized business processes to support your organization
  • Measure customer feedback for further enhancement

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BRIGHTFOX Highlights 2019

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As we are preparing for an exciting 2020, it’s good to reflect on what the past year has given us. The goals we’ve reached, the steps we’ve taken, the lessons we’ve learned but most importantly: the feeling of joy and satisfaction this year has brought has made 2019 one of…
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