Reach your goals with Salesforce
The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.
Customer Roadmap Highlights:
- Create a Business Case / ROI KPI’s
- Assess the company maturity level
- Define project scope and improvement areas
Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.
Architectural Analysis Highlights:
- Design a Company Architecture
- Share Implementation and Integration best-practices
- Define the Salesforce Datamodel
The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.
Process Optimization Highlights:
- Define Optimization areas and Quick-wins
- Suggest optimized business processes to support your organization
- Measure customer feedback for further enhancement