Strategy

Reach your goals with Salesforce

Roadmap

The objective of the Customer Roadmap is to assist your organization with the challenge to realize the company goals & mission to become a digital customer-centric company.

Customer Roadmap Highlights:

  • Create a Business Case / ROI KPI’s
  • Assess the company maturity level
  • Define project scope and improvement areas

Architecture

Design a “blueprint” of your (future) organization’s IT infrastructure in order to establish a generic solution to support the company’s growth.

Architectural Analysis Highlights:

  • Design a Company Architecture
  • Share Implementation and Integration best-practices
  • Define the Salesforce Datamodel

Optimization

The objective of Process Optimization is to create more time for your business to invest in delivering the best customer experience via automation & business insights.

Process Optimization Highlights:

  • Define Optimization areas and Quick-wins
  • Suggest optimized business processes to support your organization
  • Measure customer feedback for further enhancement

Content corner

The highlights of Salesforce Dreamforce 2021 at a glance

Releases
Salesforce Dreamforce 2021 is a while behind us. We want to keep the Dreamforce magic alive for a while and are happy to share the highlights of the annual Trailblazers high mass with you. The Dreamforce summary for busy people Dreamforce 2021 delivered great innovations that we’re very excited about.…
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Joining our forces: BRIGHTFOX becomes a proud member of SPIRE

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Salesforce is without a doubt the world’s leading CRM solution and Salesforce continues to grow strongly. To position ourselves more…
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As a tech company, BRIGHTFOX knows it has a responsibility go get involved in initiatives that work towards a sustainable…
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