
Managed Services team
The Managed Services team is the unique point of contact for the extensive knowledge and experience within BRIGHTFOX.
- Corrective maintenance
- Adaptive maintenance
- On-demand support

What is Managed Service?
- Brightfox Managed Services provides Salesforce related support.
- A Service Level Agreement (SLA) describes the service levels agreed upon.
- The customer pays a monthly fee for receipt of the service.
- Transfer the burden of maintaining IT from the customer to a service provider.
- Customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

What’s in it for you?
BRIGHTFOX wants to support its customers better, faster and with the highest quality possible.
Dedicated and Personal Service
The BRIGHTFOX team is ready to support you.
mailto: support@brightfox.eu
If you have a question, incident or change request, just send us an email and we will provide you with the best possible solution.
Please include the following information in your email:

Content corner

More and more municipalities are using a digital service desk. This way, residents and organisations no longer need to physically visit the town hall, which is excellent news! But what does the digital service desk mean exactly? Some municipalities already offer a digital service desk by means of a live…
Read MoreMore news

The impact of the Apache Log4j2 vulnerability on Salesforce products
The vulnerability in Apache Log4J, which was discovered at the end of last year, will continue to pose a major…
Read More
BRIGHTFOX helps you prepare for Salesforce’s Multi-Factor Authentication requirement as of February 1, 2022.
Salesforce takes protecting your data very seriously. They understand that the confidentiality, integrity and availability of your data are vital…
Read More