Salesforce Training

BRIGHTFOX academy offers professional Salesforce trainings to make your Salesforce implementation a success!

End User Training

Take control of your user adoption with guided training sessions.

BRIGHTFOX offers standard Salesforce Training for End Users using the Sales-, Service- and/or Marketing Cloud. Ensure that your end users are aware of the system’s functionalities and increase its return on investment with professional training tailored to your setup.

Admin Training

Prepare your administrator for his new challenge.

BRIGHTFOX offers standard Salesforce Training for administrator using the Sales-, Service- and/or Marketing Cloud. As your Salesforce Administrator is your point of contact after go-live, he will need to be prepared for any challenges the new system will put in his way.

Trail Tracker

Follow up on Trailhead Adoption using custom trials.

BRIGHTFOX offers a complete Salesforce Training for the setup, preparation and use of the Trail Tracker App. Track the progress of your end user’s trailhead adoption with trailmixes to ensure that your end users know how to navigate your Salesforce Application.

MyTrailhead

Introduce ‘Continuous Learning’ with MyTrailhead

BRIGHTFOX offers a complete Salesforce Training for the setup, preparation and use of the MyTrailhead Platform. Create your own trials with specific branding and processes unique to your business and empower End Users with Trailhead’s gamification aspect.

Content corner

HCS case - de vraag achter de vragen van HCS

The question behind the questions of HCS.

Cases
BRIGHTFOX answered HCS’s question with a hundred new questions – and got the answers that really helped this organization move forward. Quick wins: One-day assessment leads to better quotation In-depth knowledge prevents surprises Flexible approach leaves room for learning effects HCS is the service provider for everything that has to…
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Enhanced customer service through Slack – Salesforce Service Cloud

Customers no longer settle for impersonal, off-the-shelf service. They are right, why should they? Like consumers, business customers expect services…
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A digital service desk for municipalities: the best way to stay in contact with residents, no matter where or when.

Service Cloud
More and more municipalities are using a digital service desk. This way, residents and organisations no longer need to physically…
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