Prepare your administrator for his new challenge.
Your administration takes a center role during and after the implementation of your Salesforce project. He will work closely with your implementation partner and after the go live, he is the point of contact for any changes. This means that he needs to be prepared for any challenge that the new system will put in his way in order to avoid down time. Finding quick solutions for the system and its users will make sure your operation runs smoothly and you don’t lose time and money.
BRIGHTFOX offers a standard training for administrators. This include Sales-, Service- and Marketing clouds. The aim of this training is to prepare the administrator for his new job. Depending on the complexity of the implementation we offer the following packages:
4-day package
This includes one day of preparation and three days of training. The training will be tailored to your implementation as far as the basic functionalities are concerned.
At the end of the training, users will deal with the following topics:
- Salesforce Platform Basics
- Company Wide Organization Settings
- User Management
- Data Security and Data Modeling
- App Customization
- Marketing Cloud – Service Cloud and Community Cloud Basics
- Data Quality & Management
- Reports & Dashboards
- Salesforce Automation with Process Builder, Approval Flows, Validation Rules and Assignment Rules
- Salesforce Mobile Configuration
5-day package
This includes one day of preparation and four days of training. During this training we will review all the topics included in the four day package and spend one day preparing for the administration certification by doing exercises and practice tests.
- Salesforce Platform Basics
- Company Wide Organization Settings
- User Management
- Data Security and Data Modeling
- App Customization
- Marketing Cloud – Service Cloud and Community Cloud Basics
- Data Quality & Management
- Reports & Dashboards
- Salesforce Automation with Process Builder, Approval Flows, Validation Rules and Assignment Rules
- Salesforce Mobile Configuration
- A day full of exercises to prepare you for getting the certification for managing your Salesforce organization.